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Privacy Policy

This section explains how the site treats the personal information of the users who visit it. According to Article 13 and Article 14 of Regulation (UE) 2016/679, the policy is also made available to customers who use the web services of the Bank.
 
This document also takes into account Recommendation no. 2/2001 on the protection of personal data that the European authorities have adopted to identify the minimum requirements for the collection of personal data online.
 
The policy applies only to the site in question and not to any other websites that the user accesses via links.
 
The data controller is Intesa Sanpaolo S.p.A with head office at Piazza San Carlo, 156 – 10121, Torino.
 
 
DATA AND METHODS OF PROCESSING
The processing of data associated with the web services on this site is handled only by the technical personnel of the service responsible for processing. None of the data obtained by a web service is communicated or disclosed to third parties.
 
The personal data provided by users who request information material are used for the sole purpose of offering the service and are disclosed to third parties only when strictly necessary.
 
The personal data are processed using automated tools only for the period of time required to fulfil the purposes for which the data were collected. Special security measures are taken to prevent the loss of data, illicit or improper use, and unauthorised access.
 
Browsing data
During normal use, the IT systems and software procedures for running this website acquire some personal data the transmission of which is implicit in the use of Internet communication protocols.
 
It concerns information that is not collected to be associated with specific individuals, but by their own very nature could, through the processing and association with data held by third parties, allow users to be identified
 
This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters related to the operating system and the users. This data is used only to obtain anonymous statistical information on the Site and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site: except for this possibility, the data on web contacts are stored for no more than seven days.
 
Data provided voluntarily by the user
The elective, explicit and voluntary sending of e-mail messages to the addresses posted on the website entails the subsequent acquisition of the sender address, which is necessary to answer any queries, as well as of any other personal information included in the message.
 
The use of personal data for notifications of a commercial and marketing nature, for sale of products and services by the Bank, shall be possible only when the sender has given his consent by ticking the relevant box. Specific summary information dedicated to particular services on request will be provided or displayed on the pages of the website.
 
 
COOKIE 
This site uses Technical Cookies to save the User’s session and to perform some activities strictly necessary for its functioning, for example in relation to load balancing. It may also use Cookies to save your navigation preferences and optimise your browsing experience. These cookies may include language and currency settings, or cookies for the management of aggregate and anonymous statistics by the site owner. Technical Cookies also covers “Web Analytics”, which are used to collect aggregate and anonymous statistics on site use by visitors. Some operations cannot be completed without the use of cookies, which in some cases are therefore technically necessary. For example, accessing services protected by authentication would be much more complex and less secure without the use of cookies to enable user identification and to save their identification during the session. In other words, the cookies relate to activities that are strictly necessary for the functioning and personalisation of the website. 
 
Managing cookies from browser settings 
This website works best if cookies are enabled. Using your browser settings you can, however, disable the use of cookies on your computer. If you completely disable cookies, you may disable some functionalities of the site or prevent it from functioning correctly overall. Even with all cookies disabled, your computer will continue to store a small quantity of information, which is necessary for the basic functioning of the site. For information on how to change your cookie settings, refer to the website of your browser provider.
 
RIGHTS OF THE DATA SUBJECT 
In your capacity as Data subject, you may exercise, at any time towards the Data Controller, the rights provided by the Regulation (right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to object) by sending a specific request in writing to the e-mail address dpo@intesasanpaolo.com or; via post to the address Intesa Sanpaolo S.p.A., Piazza San Carlo, 156 – 10121 Turin, Italy, or directly at any branch of the Bank.
 
Complete information notice on www.intesasanpaolo.com